What to Look for in an Online Backup Service Provider?

At the time of this writing, there are more than 100 online backup providers on the market. Each of these online backup services has their unique features and offerings. We are here to help you make an informed decision before you make a long-term commitment to any online backup provider. We highly recommend spending time upfront to research and choose the best online backup provider that suits your backup needs than switching to another online backup provider down the road. When switching from one online backup provider to another, it is a huge task as it will take days/weeks to download all of your data from your existing provider and then spend days/weeks uploading to the new provider.

In this article, we will go over several important items/features to consider when choosing for a high quality online backup service.

Backup Features:
The best online backup services should offer an intuitive user interface, and it should be simple to set up automatic backups, sync multiple computers (PCs/Macs/Linux), and share files/folders publicly or privately. Versioning feature is also very important in the event you save a change you did not want to keep or accidentally delete a file. Versioning feature will allow you to go back to restore an accidentally deleted file or restore to a previous version easily.

Backup Space:
This is definitely something you need to consider. Ensure you choose a plan that has sufficient online storage for the data you need to backup now taking consideration of future documents, photos, music, and movies to backup. Unlimited plan is good as you don’t have to worry about running out of online backup space. If you don’t have too much data to store at this point, you can just sign up a limited space plan to save monthly payment, but make sure the online service provider you signs up for has an easy option to upgrade to a higher storage space plan or unlimited plan when needed.

Remote/ Mobile/ Web Access:
Ensure the online backup provider you choose offers FREE native mobile apps to support your mobile devices (iPhone, iPad, Android, Blackberry, Surface, or Kindle Fire)! Native mobile apps will allow you to download, view, and share your backed up and synced files anywhere and anytime on ALL of your mobile devices! The compatibility with all your mobile devices is important as it will keep you constantly in touch with your data wherever you are.

Security:
It’s important that your important data is being protected with highest level of encryption during the transfer and while it’s stored in data centers. What level of security they offer? Do they encrypt your data before it ever leaves your computer? Does your data get transferred to their servers using secure connection? Does your data get encrypted on their data centers?

Customer Support:
Do you prefer customer support by phone, email, or live chat when you have a problem using online backup software? Do you need 24/7 support or selected support hours (make sure you consider the timezone of the online backup service provider) are fine by you? There should be adequate help such as FAQs, knowledge base, or step-by-step video tutorials.

We recommend you check out our online backup reviews to see all the different online backup features and see what online backup services have what you are looking for.

Check out our Top 10 Online Backup comparison chart here


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