Carbonite Review

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Carbonite was founded in 2005 as a traditional online data backup service. Carbonite is headquartered in Boston, MA.

Carbonite creates their online backup solution based on 3 promises:

  1. Carbonite keeps backup simple
  2. Keeping your files safe and secure is Carbonite’s top priority
  3. Carbonite listens and responds to user inputs very seriously

Let’s take a close look at the service in this Carbonite backup review.

Ease of Use:

It’s very easy to try Carbonite for free. No credit card is required for the Carbonite trial. All you need to do to get started is to enter your email address and create a password. The installation is fast and simple and the backup process is easy to follow.

After initial setup is complete, Carbonite works automatically and seamlessly in the background to keep your backup up to date without interfering with your computer’s performance as Carbonite uses very little processing power and memory.


Security is Carbonite’s biggest selling point. Carbonite not only encrypts your backup files before leaving your computer, but also offers you the option to provide your own encryption key using 256-bit AES for added security. Your most confidential files remain encrypted and protected at 1 of Carbonite’s data centers which are guarded 24 hours a day, 365 days a year.

Remote / Mobile / Web Access:

You can access your files from anywhere (home, work, mobile). You can access your files from any computer at or from any mobile device with Carbonite’s mobile apps for iOS and Android.

Find out more on Carbonite plans here

Backup Space:

The pricing is in line with the rest of the industry, with a Carbonite Home plan, your backup amount (GB) is unlimited, so there's no need to worry about inadequate "storage space". You can protect the files on your home or home office computer for one flat, annual price.

Help & Support:

Carbonite offers U.S.-based customer support by phone, email and live chat, as well as online documentation. Carbonite also provides an extensive knowledgebase of how-to articles and videos to get you up and running quickly.


One important thing to note about backup speed is that although Carbonite offers unlimited online backup storage for all their plans, it will throttle down your backup speed from 2 mbps (256 KB/s) to 100 kbps (12.5 KB/s which is close to dial-up speed!) once your online storage usage passes 200GB. If we do some math here, this means it will take you 23.3 hours (about 1 day) to back up 1 GB of data after you pass the 200 GB mark. Carbonite’s bandwidth policy takes away some of the appeal of "unlimited"—some users who want a large amount of data stored quickly would do better to choose an “unlimited” plan from vendors such as MyPC Backup that doesn’t restrict bandwidth or select a "limited" 250 GB plan from another vender like BackupGenie. Although upload speeds are limited, Carbonite is transparent about this fact in their support article so you know what you're getting into exactly.

Overall, Carbonite is a very robust online backup provider you can trust. With a nice balance of features and value, Carbonite is one of the best online backup solution that we’ve found for users that take advantage of the unlimited storage and do not mind the bandwidth throttling after 200 GB mark. Carbonite’s extensive knowledgebase documentation and US-based support options make it stand out when it comes to support.

Find out more on Carbonite plans here

1 comment

  • Comment Link Monday, 09 September 2013 03:36 posted by Lisa T.

    Thanks for your review. I rate Carbonite as good online backup. I find it is very easy to install and easy to use. And I like its price for unlimited backup plan.

    I would definitely rate Carbonite as excellent if it can include file sync and file sharing in its future version.


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Carbonite Ratings

Value For Money
Storage Space
Upload Speed
Ease of Use

Overall Score: 4.3 out of 5

Carbonite Features
PC Compatible
Mac Compatible
Android App
iPad App
iPhone App
24/7 Support
Phone Support
Email Support
Multiple Computers
Automated Backups
Scheduled Backup
File Manager
File Versioning
Backup Movies
Backup Music
Referral Program
Full Computer Restore
Selective Backups
Idle Backups

Top 5 Online Backup






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