SOS Online Backup Review

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SOS Online Backup provides a solid online backup service, it stands out allowing SOS for Home & Home Office subscribers to backup as many as five multiple computer and devices with a single account. Unlimited Versioning is another attractive feature of SOS online backup, it not only allows you to backup unlimited versions of your photos, word documents, videos, and more, but also restores any backup file from any point in time.

Let’s take a close look at the service in this SOS online backup review.


Ease of Use:

SOS online backup is simple to setup and use. Novices or advanced users are guided through the setup wizard to set up the initial backup and then schedule future automatic backups. Advanced users will like the customization options presented during the setup while novices can go through the setup accepting defaults. As far as ease of use goes, it’s easy to use, but we think there is no major differences between SOS Online Backup and their competitors we have reviewed.


Security:

SOS Online Backup uses three-tiered military-grade encryption process, which encrypts your data locally, encrypt in transit during upload, and encrypt files backed up in the data center. SOS also offers a security option called UltraSafe which encrypts your data with a password that only you can access. Even SOS employees can not access your files without the password you chose.

Remote / Mobile / Web Access:

With Native SOS Mobile App, you have access to all of your data, right from your smartphones (iPhone/Android) or tablets (iPad/Android) for no additional fee at all. These applications will allow you to back up smartphone data (photos, videos, contacts & more), restore any of your backed up files, and allow you to access and share your backup files on the go.


Find out more on SOS Online Backup plans here


Backup Space:

At the time of this review, SOS Online Backup does not provide unlimited accounts other competitions such as MyPC Backup does (it's available in 100GB, 150GB and 250GB versions) and most people have many gigabytes of documents, video and music to backup. SOS Online Backup is a solid online backup service provider, but If you need to back up more than 250 GB of data, you might have to look at other online backup providers such as MyPC Backup, JustCloud, or Carbonie.


Help & Support:

SOS Online Backup does not provide 24/7 email support as some of other competitors such as MyPC Backup does. Their hours of operation is M-F 7am-5pm PST and Sat-Su 8am-3pm PST.

SOS Online Backup also provides the knowledge base, how-to articles, and live chat as other competitors do. One thing we like about their system for submitting a ticket is that it offers a Java application you can use to record a video of your screen and submit it along with your ticket to help customer support representative better assist you. If you are someone that does not need a lot of support using online backup app, SOS online backup is a solid provider you can consider. But if you need support to be available 24/7, you might want to look at other competitors who offer that.


Conclusion:

SOS Online Backup allows a single account to back up 5 computers or devices, has great security features (UltraSafe & 3-Tier Military-Grade Encryption), supports unlimited versioning, offers native iOS and Android apps to backup smartphone data (e.g. photos, videos, contacts, and more!), and allows local backup feature. SOS Online Backup is truly a solid online backup service. However, if you are a user that needs to backup more than 250GB of data or wants 24/7 support, you might have to consider other online backup providers for now until they offer those.


Find out more on SOS Online Backup plans here


2 comments

  • Comment Link Saturday, 14 September 2013 19:45 posted by Erik D.

    thanks a lot for posting this review!

    Report
  • Comment Link Thursday, 15 August 2013 15:47 posted by Robin F.

    Very happy with this backup solution so far. Turnaround time for customer support could be a little bit quicker.

    Report

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SOS Online Backup

SOS Online Backup Ratings

Value For Money
Reliablility
Support
Features
Storage Space
Upload Speed
Ease of Use
Speed

Overall Score: 3.2 out of 5


SOS Online Backup Features
PC Compatible
Mac Compatible
Android App
Mobile Device Access
iPad App
iPhone App
24/7 Support
Phone Support
Email Support
Multiple Computers
Automated Backups
Scheduled Backup
File Sharing
Folder Sharing
File Manager
Sync Space
File Versioning
Backup Movies
Backup Music
Referral Program
Encrypted
Drag and Drop
Full Computer Restore
Backup External Drives
Selective Backups
Idle Backups

Top 5 Online Backup

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